Caught out by a Macau scam, a fake trading app, a Telegram "part-time job" task scam or a crypto "investment"? DueSecure brings together case specialists who review what happened and explain the options that may be available to you — free, confidential and with no upfront fees. Outcomes depend on the circumstances.
From "money game" investment schemes and fake trading apps to Macau scams and love scams — if your situation matches any of the below, we can review it, free of charge.
Fake investment funds, "money game" and Ponzi-style schemes, and unlicensed advisors promising guaranteed, unrealistic returns in ringgit. We review how the scheme operated and the options open to you.
Fake crypto exchanges, wallet-drainer links, romance "pig-butchering" investments and fraudulent token offerings that vanish after your deposit. We look at how the digital assets moved.
Unregulated brokers and Telegram "part-time job" task scams that display fake profits, then block withdrawals behind endless "tax" and "fee" demands. We review the platform and your records.
Card disputes, DuitNow and IBG/interbank transfers, and "Macau scam" impersonation payments sent to scam operators. We help you prepare the documentation to raise a dispute.
We review how funds moved across accounts, help identify the entities involved, and build a clear record — including checks such as Semak Mule on the recipient — to support your case.
Where appropriate, we explain how a report can be made to your bank, the National Scam Response Centre (NSRC, 997), PDRM's Commercial Crime (CCID), Bank Negara Malaysia and the Securities Commission.
A clear, structured process — from your first free review through to regular updates on your case.
Share the details of your loss. Within 48 hours, a case specialist reviews your situation and gives you an honest assessment — completely free and with no obligation.
Our team helps you gather documentation and reviews how your funds moved across accounts, platforms and wallets — building a clear record of what happened.
Where appropriate, we outline how complaints and referrals can be made to your bank, the NSRC (997), PDRM Commercial Crime (CCID), Bank Negara Malaysia and the Securities Commission.
We keep you updated at each stage. Outcomes depend on the circumstances of each case, and any fee is agreed with you in advance.
Unlike generic consultants, our entire focus is helping people in Malaysia understand what happened and the options that may be available. Every specialist and process step is selected for this purpose.
We understand the local reporting landscape — NSRC (997), PDRM's Commercial Crime Investigation Department, Bank Negara Malaysia, the Securities Commission and bank dispute procedures.
We tell you plainly what the options are and what they are not. No guarantees, no pressure — just a straightforward review of your situation and the possible next steps.
Your initial review and consultation are free. If we take your case on, any fee is explained and agreed with you in advance — never demanded before work begins.
A confidential review of your case, a clear explanation of the options that may be available, and honest guidance on the next steps — with no upfront fees. Every case is different and outcomes depend on the circumstances.
Many scam victims are targeted twice — first by the scam, then by fraudulent "recovery" firms. Here is how to tell them apart.
Reputable firms do not demand big payments before any work. A full payment upfront is a red flag.
No honest firm can guarantee that your money will be returned. Such promises are a classic scam tactic.
Fraudsters create artificial urgency so you skip proper checks and due diligence.
Scam firms lack a real registered address, company number or traceable team members.
Untraceable payment methods are used almost exclusively by fraudulent operators.
Any company unwilling to provide a formal written agreement has something to hide.
Tell us what happened. Our specialists will review your case within 48 hours and give you a clear assessment — at no cost and with no obligation.
All information is treated with strict confidentiality.
Thank you. A case specialist will review your case and contact you within 48 hours. Please check your inbox for confirmation.
People affected by scams in Malaysia have contacted DueSecure for a case review. Here is what some of them experienced. Experiences vary from case to case.
"After I was caught out by a fake investment app, I didn't know where to turn. The team reviewed my case, explained my options clearly and kept me informed the whole way."
"Professional, patient and honest about what to expect. They walked me through the documentation step by step and were clear that nothing could be guaranteed. Communication was excellent."
"My trading account was blocked behind endless fees and I felt stuck. They explained the process, helped me gather what I needed and stayed in touch throughout."
Names changed to protect client privacy. Experiences vary from case to case and outcomes are not guaranteed.
Everything you need to know about our case-review service before getting started.
Yes. What can be done depends on the payment method, the timing and the entities involved. Our free case review gives you an honest assessment of the available options. Outcomes cannot be guaranteed and depend on the circumstances.
Yes. If you have already filed a report with the National Scam Response Centre (NSRC, 997), PDRM's Commercial Crime Investigation Department (CCID) or your bank, we can review your case and advise on the next steps. Checking the recipient on Semak Mule is also a useful first step — bring any reference numbers you have.
No. Our initial consultation and case review are free. If we take on your case, any fee is agreed with you in advance before any work begins.
Timelines vary by case complexity, scam type and the parties involved — from a few weeks to several months. We keep you updated at every stage.
We consider cases from RM2,500 and above. For smaller amounts the time and cost involved usually outweigh the benefit. Larger and more complex cases are also welcome.
It is rarely too late to review a case. That said, acting sooner usually gives a stronger position, as records are clearer and accounts are more likely to still be traceable. We recommend submitting your case as early as you can.
Absolutely. Every case is handled under strict confidentiality, and we never share or sell your data. You decide how you would prefer us to contact you.
We operate transparently. We never ask for large upfront payments, we provide a clear written agreement before any work begins, and we are upfront that outcomes cannot be guaranteed. Our registered company details are shown in the footer of this page.